A) If you cancel the booking the refund would be made as per the following schedule-
1. Less than one week before the scheduled date of Hire-- No refund
2. One week to two weeks before the scheduled date of Hire -- 50% refund.
3. More than two weeks before the scheduled date of Hire -- 95% refund.
If we cancel the booking due to break down, non availability of the bike or any other reason then we provide 100% refund of the rentals received.
B) If a confirmed Item/bike is unavailable post confirmation of the order, We will inform you of such unavailability, however there would be times when such an information would not be possible due to fact its beyond our control, In which case:
1. If You have made the payment: You will be entitled to cancel the order and refund of amount paid for the Services.
2. If You opted for Cash on Delivery: You will be entitled to cancel the order.
C) We reserve Our sole right to cancel Your booking if:
1. You don’t turn up on time to pick up the vehicle.
2. The delivery address provided by You is not within the Places of Service.
3. Failure to deliver Your order due to lack of necessary information.
4. Unavailability of the Items /bikes ordered/ booked.
5. Failure due to reasons beyond Our reasonable control, due force majeure events including but not limited to acts of God, floods, fire, earthquake, acts of terrorism, war, strikes, legislation or restriction by any government or other authority, etc.
Also that we operate with machines i.e. motor cycles which might break down or the previous user might not turn up on time or there can be an accident which has resulted in the bike not being available. In these situations but not limited to the ones mentioned, refund to the extent of money received would be made.